Terms and Conditions

Order processing

To place an order, you need to click on your Cart, review your order and click on “Proceed to Checkout”. At Checkout you need to review your billing details and select a delivery if it is different to your main address. Select your delivery area. Each area has a different time slot and delivery fee. Your order can not be processed if you do not select a delivery area and time slot. Your order is only completed once you have placed a check in the checkbox confirming “I have read and accept the Terms and Conditions” and clicked the “Place Order” button at the end of the Checkout process. Placing one or more items in your Cart or clicking on “Proceed to Checkout” does not constitute an order). While items are in your Cart, prices and/or stock availability may change. We can therefore not be held liable if one or more items are no longer available or their prices have changed by the time you complete the checkout process.


Availability of stock may change up to the moment of delivery due to unforeseen shortages experienced by our suppliers. Certain items are priced per kilogram, and we need to weigh your specific items to determine the final price. The final invoice may therefore be different to the automated order confirmation email you received after checkout. The final invoice will be emailed before delivery.

Delivery Policy

We will endeavor to deliver your order within the timeslot that you have selected. However, we can not guarantee that it will be in the exact time frame and will not be liable for any loss or infringement if the delivery takes place outside of the timeslot. You will need to give accurate details of the delivery address, access to the premises and contact details of the person accepting the delivery. If there is no-one to receive the order when it is delivered in the designated timeslot at the designated delivery address, then you will still be liable for the full payment.


Payment must be made via EFT upon delivery and no later than one hour thereafter.


For every available delivery date there will be a stated cut-off time when orders close. You may cancel your order in writing before the cut-off time for that order cycle. If you cancel your order after the cut-off time you will still have to pay for your order in full, because by that time we would have placed orders with our suppliers and it can’t be cancelled. Any exceptions or leniency in this regard will not constitute a waiver of any of our rights to claim the full payment.


The information that we collect and store about you includes the information that you provide via our website as part of the registration process, any other information that you give us by other means, such as e-mail, and information about your shopping and order history. The only purposes for which we use information about you are to deliver your order, customising your future shopping experience, improving our offering to you and communicating with you. Information about our customers is an integral part of our business and we respect that. We will never share your details with any third party without your consent. The only exception is our need to release the bare minimum information about you to duly appointed personnel to do deliveries, or that your order may be verified for collection purposes. Should we ever appoint agents (companies or individuals) to perform a function on our behalf e.g. towards fulfilment of your orders, delivery or providing customer service, they will have only such access to your information as they require to perform their functions and will be prohibited from using it for any other purpose. Your own responsibility in protecting your privacy in the course of doing business with us consists of the safeguarding of your password and protecting against unauthorised access to our site using your username and/or password and/or computer. You must make sure to log off properly and leave no trace of stored login details when you use a computer that is available to other persons. The only other information about you that we collect, in a manner that does not identify you as an individual, are usage statistics about the website gathered by our hosting and application service providers, which may include IP addresses, browser types and versions, operating systems and platforms, date and time of visit etc. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. If you have any concern about privacy, you can email to admin@organicstoyou.co.za for our consideration and reply to you.


All content on this website is subject to copyright. No part of the content on this website may be copied or used for any reason or purpose at all.

Company details

Physical address: 134 Merriman Avenue, Stellenbosch, 7600.

Email: christelle@organicstoyou.co.za

Phone +27 (0)84 708 4393


Organics to you endeavors to keep the website and all information as accurate as possible. However, we do not guarantee the accuracy of all information or make any warranties in relation thereof. The Organics to You website operates on an “as is” and “as available” basis without any warranties of any kind, whether express or implied, in relation to the Organics to You website, or any transaction that may be conducted on or through the Organics to You website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade. We make no warranty that the Organics to You website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Organics to You website. You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Organics to You website and any information provided to or taken from the Organics to You website by you. We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect or consequential losses. In any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our agents or employees. By using this website service, you agree to these terms and conditions of website use. Notwithstanding any other provision in the Conditions, nothing herein shall limit your rights as a consumer under South African law. We reserve the right to amend these Terms and Conditions in whole or in part at any time without notice. Any such amendments are deemed to be of full force and effect immediately upon their being published on our website. Your continued use of the Organics to You website implies your acceptance of these Terms and Conditions in their current and amended form. You indicate your acceptance of the most recent and current version of these Terms and Conditions by, inter alia, visiting our website (www.organicstoyou.co.za), navigating through the site, placing an order and concluding an agreement of sale via the site.

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